I graduated with a degree in Law and in Business Management. My work experience as a customer service Team Leader have revolved around sales, quality assurance, training and team management. The customers I have interacted with are from Australia and the US. I speak with an acquired neutral accent where sometimes I am mistaken for an American. I have also been an online English teacher to Koreans and Japanese nationals ranging from teenagers to adult professionals. Teaching gives me great fulfillment especially when the student has learned something of value from our lessons together. What a student will learn with me is not just about learning a new English word but how to communicate effectively using the English language.